Privacy Policy

This Privacy Policy describes how Earhole Repair Clinic (“we,” “us,” or “our”) collects, uses, and discloses your personal and medical information when you visit our website at https://earholerepair.com , book an appointment, or receive any of our services, including ear hole repair, auroplasty, and baby piercing (collectively referred to as the “Services”).

By accessing or using our Site or Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Site or book any Service.

1. Information We Collect

We may collect the following types of information from users:

Personal Information: Name, email address, phone number, date of birth, gender, and address.
Medical Information: Health history, allergies, previous surgeries, skin conditions, and other relevant details necessary for providing safe and effective treatment.
Booking & Appointment Data: Date and time of appointments, service type, payment records, and communication history.
Device & Usage Information: IP address, browser type, pages visited, and device information when accessing our website.
Communication Data: Any messages, emails, or calls sent to us via contact forms, social media, or direct communication channels.

2. How We Use Your Information

We use the collected information for the following purposes:

To schedule, confirm, and manage your appointments.
To assess your suitability for procedures and ensure safe treatment.
To communicate with you regarding bookings, reminders, and follow-ups.
To process payments and maintain financial records.
To improve our website, services, and patient care.
To comply with legal and regulatory requirements.

We will never sell, rent, or share your personal or medical information with third parties for marketing purposes without your explicit consent.

3. Disclosure of Information

We may disclose your information under the following circumstances:

With your consent: For specific purposes such as sharing photos for testimonials or promotional content.
To healthcare professionals: If required for referral or follow-up care.
Legal compliance: To respond to court orders, government requests, or legal investigations.
Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and understand how visitors interact with the site. You can control cookie preferences through your browser settings, although disabling cookies may affect certain functionalities of the Site

5. Third-Party Services

We may use third-party services such as booking systems, payment processors, and analytics tools. These services may have their own privacy policies, and we encourage you to review them. We are not responsible for the practices of third-party platforms.

6. Security of Your Information

We take reasonable measures to protect your personal and medical information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain your personal and medical data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon request, we may delete or anonymize your data where legally permissible.

8. Children’s Privacy

Our services and website are not intended for children under the age of 13. For clients under 18, parental or guardian consent is required before collecting or processing any personal or medical information

9. Your Rights

Depending on applicable laws, you may have the following rights regarding your personal information:

Right to Access: Obtain a copy of the data we hold about you.
Right to Rectify: Correct inaccurate or incomplete information.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Object: Object to the processing of your data for specific purposes.
Right to Withdraw Consent: Revoke consent previously given for data usage.

To exercise any of these rights, please contact us using the details provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the Site or Services after such changes constitutes acceptance of the revised Privacy Policy.