Terms and Conditions

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of another and Ear Hole Repair Clinic  concerning your access to and use of our website at https://earholerepair.com , as well as any related medical  services including ear hole repair, auroplasty, and baby piercing .

By accessing the Site or booking any Service, you agree to be bound by all of these Terms. If you do not agree with any part of these Terms, then you are expressly prohibited from using the Site or availing our Services and must discontinue use immediately.

We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date at the bottom of this page. It is your responsibility to periodically review these Terms of Use to stay informed of updates. Continued use of the Site or Services after any revisions constitutes acceptance of the updated Terms 

The information provided on the Site is intended solely for informational purposes and does not create a doctor-patient relationship unless explicitly established through consultation or treatment. Those who choose to access the Site from locations outside India do so voluntarily and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

1. Intellectual Property Rights

Unless otherwise indicated, this website and its contents — including text, graphics, logos, images, videos, and other materials — are the exclusive property of Ear Hole Repair Clinic and are protected under Indian and international copyright, trademark, and intellectual property laws.

You may access and view the content for personal, non-commercial use only. Any reproduction, distribution, modification, or republication of any content without prior written permission is strictly prohibited.

2. User Representations

By using this Site or booking any Service, you represent and warrant that:

All registration and medical information you submit is true, accurate, current, and complete.

You will maintain the accuracy of such information and promptly update it as necessary.

You have the legal capacity to enter into this agreement and comply with these Terms.

If you are under the age of 18, you are accompanied by a legal guardian and have their consent to receive the Service.

Your use of the Site or Services will not violate any applicable law or regulation.

3. Booking Appointments

All appointments must be scheduled via our official booking system or contact details listed on the website. By booking an appointment, you confirm that:

  • All personal and medical information provided is accurate.
  • You understand that bookings are subject to availability.
  • A confirmation email or message will be sent upon successful scheduling.

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances.

4. Medical & Safety Disclosures

Before undergoing any procedure — including ear hole repair, auroplasty, or baby piercing — clients must disclose any relevant medical conditions such as:

  • Skin allergies
  • Infections
  • Keloid history
  • Bleeding disorders
  • Previous or treatments

We follow strict hygiene and sterilization protocols. However, complications such as irritation, redness, infection, or delayed healing may occur post-procedure and are not always preventable

Clients undergoing procedures like baby piercing must ensure proper aftercare and supervision. We are not liable for complications arising from improper aftercare or failure to follow instructions.

5. Results & Expectations

While we strive for optimal outcomes, individual results may vary depending on factors such as:

  • Healing ability
  • Skin type
  • Compliance with aftercare instructions

We make every effort to provide realistic expectations during consultation. We cannot guarantee specific aesthetic results or satisfaction with the appearance post-treatment.

6. Limitation of Liability

Our Services are offered on an “as-is” basis. While we take every precaution to ensure safe and professional care, we are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Services

Always consult with a licensed healthcare provider if you have concerns about your health, skin condition, or suitability for a procedure.

7. Payment Terms

Payment for all Services is due at the time of treatment unless otherwise agreed. We accept payment via cash, card, or digital wallet as displayed on our site.

Refund policy:

  • Full refunds are available if canceled 48 hours prior to the appointment.
  • No refunds will be issued for no-shows or cancellations made less than 24 hours in advance.
  • Deposit-based bookings are non-refundable but may be transferable to another date at our discretion.

8. Privacy Policy

Your privacy and personal data are important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal and medical information.

9. Prohibited Activities

As a user of this Site or client of our Services, you agree not to:

  • Provide false or misleading information
  • Harass or threaten our staff or other patients
  • Misrepresent your identity or health history
  • Share confidential treatment details of other clients
  • Attempt to manipulate reviews or ratings
  • Post offensive, discriminatory, or illegal content on our platforms

We reserve the right to refuse service or block users who engage in inappropriate behavior.

10. Reviews & Testimonials

We may invite you to leave reviews or testimonials about your experience. When posting a review, you must:

  • Have firsthand experience with our clinic
  • Avoid offensive language or discriminatory remarks
  • Not mislead others or make false claims
  • Not organize campaigns for reviews

We reserve the right to edit, reject, or remove any review at our discretion. Reviews do not necessarily reflect our views and we assume no liability for them.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 Email:  earholerepair@gmail.com

📍 Address:  Indian Cancer, 41, Maharshi Karve Rd, Dr Ambedkar Statue Chowk Area, Nariman Point, Mumbai, Maharashtra 400021

📞 Phone: +91 9821215892, +91 9971397911